Privacy Policy

This Privacy Policy explains how QuixiCloud collects, uses, and protects your personal data when you use our services.

By accessing or using our service, you consent to the practices described in this Privacy Policy.

We collect personal information when you create an account, make a payment, or use our services.
This information may include your name, email address, payment information, usage data, IP address, and device information.

We use your information to provide, maintain, and improve our cloud storage and file transfer services.
Your data may be used to personalize your experience, communicate with you regarding your account or services, and for security purposes.
We may also use your information for internal analytics and service development.

We implement technical and organizational measures to protect your data from unauthorized access, loss, or disclosure.
Our service uses end-to-end encryption to ensure the security of your stored and transferred data.
Access to your personal data is restricted to authorized personnel who require it to perform their job functions.
We recommend enabling Two-Factor Authentication (2FA) or using a hardware authenticator to add an extra layer of security to your account.
When creating or updating your password, use a combination of uppercase and lowercase letters, numbers, and symbols to ensure a strong password.

We do not sell or rent your personal information to third parties.
Your data may be shared with trusted service providers who assist us in delivering our services, such as payment processors, customer support, and data storage services. These providers are obligated to keep your information secure and use it only for the intended purpose.
We may disclose your information if required by law, in response to legal processes, or to protect our rights, property, and the safety of our users or the public.

We use cookies and similar technologies to enhance your experience, analyze usage, and for personalization.
Cookies may be used to remember your preferences, authenticate your sessions, and collect statistical data about service usage.
You can manage your cookie preferences through your browser settings, although disabling cookies may affect the functionality of some services.

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
You can request the deletion of your account and associated data by contacting us. Once your account is deleted, some residual data may remain in backup copies for a limited period due to technical constraints.

Our services are not directed toward individuals under the age of 13 (or as specified by local laws).
We do not knowingly collect personal information from children without appropriate parental consent. If you believe we have collected information from a child, please contact us to request deletion.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
We will notify you of significant changes through email or by posting a notice on our website. The updated Privacy Policy will include an “Effective Date” to indicate when changes become applicable.

You have the right to access, update, correct, or delete your personal information at any time.
You can exercise these rights by contacting us through the provided contact details. We may require verification of your identity before processing requests.
Depending on your location, you may have additional rights under applicable data protection laws (e.g., GDPR), including the right to restrict processing or object to certain data uses.